Privacy Policy
Introduction
Live Wire Games & Good Times (“Live Wire”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you:
- Fill out a contact or booking enquiry form (name, email address, phone number, message)
- Subscribe to communications or newsletters
- Interact with us on social media
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and your visit, including:
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website or source
- Device type (desktop, tablet, mobile)
- Approximate geographic location (country/region level only)
This information is collected through cookies and similar tracking technologies. For details on which cookies we use, please see our Cookie Policy.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and booking requests
- Improve our website, content, and user experience
- Understand how visitors interact with our site (analytics)
- Send promotional communications, where you have opted in
- Comply with legal obligations
Third-Party Services
We use the following third-party services that may collect data:
| Service | Purpose | Data Collected |
|---|---|---|
| Google Analytics (GA4) | Website traffic analysis | Page views, session duration, device info, approximate location |
| Google Tag Manager | Tag management | Facilitates other tracking scripts |
| Microsoft Clarity | Session replay & heatmaps | Mouse movements, clicks, scroll behaviour (anonymised) |
These services operate under their own privacy policies. We encourage you to review them:
Cookies and Consent
Our website uses cookies to enhance your experience and provide analytics. When you first visit our site, you will be presented with a cookie consent banner where you can choose to accept or customise which cookies are active.
You can change your cookie preferences at any time by clicking the “Cookie Settings” link in the website footer.
For a full list of cookies used, please visit our Cookie Policy.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:
- Contact form submissions: retained for up to 24 months
- Analytics data: retained for up to 24 months, then automatically deleted
- Cookies: see our Cookie Policy for individual cookie durations
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you
- Correction: request correction of inaccurate or incomplete data
- Deletion: request deletion of your personal data
- Objection: object to processing of your data for certain purposes
- Portability: request transfer of your data in a machine-readable format
- Withdraw consent: withdraw consent for analytics cookies at any time via our cookie settings
To exercise any of these rights, please contact us using the details below.
Children’s Privacy
Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us and we will promptly delete it.
Security
We implement appropriate technical and organisational measures to protect your personal information, including HTTPS encryption, secure hosting, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.
Last updated: April 2026
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
- Email: info@livewirenz.co.nz